hirevue video interview camera not working

While facial expression can tell many things about a person, not everyone and every culture share the same facial expression. Although consistent, structured interviews and analyses can help companies mitigate the issue of human error and biases, it is not clear how accountable the system and algorithms are.įirst and foremost, the unique proposition of the system, analyzing facial expression, depends on a false assumption of “universal facial expression”.

The article tries to make a balance between proponents, namely executives of HireVue, and some opponents, although it leans toward skeptical view overall. HireVue doesn’t disclose much about algorithms both to protect trade secrets and because the company doesn’t always know how the system decides on who gets labeled a “future top performer.” The algorithms and how it analyzes and selects HireVue also provides candidates better experience and accessibility since it leverages digital devices.Ĥ. It also claims the system generates more consistent and predictable selection results without human biases.

For example, Unilever said it saved 100,000 hours of human recruitment time in a year by using HireVue. HireVue provides time and cost saving to employers. The benefit of the product HireVue claims HireVue claims that it can measure how candidates score on various competencies, which may include communication skills, compassion, empathy, and the ability to work in a team or make prudent decisions.ģ. It uses a proprietary algorithm to compare candidates’ assessment results to the results of high achievers of the companies. HireVue records job candidates’ interviews and analyzes their facial movements, word choice, and speaking voice. The company’s revenue and a full list of clients are not disclosed. HireVue launched its AI assessment service in 2014 as an add-on to its video-interview software, which more than 700 companies have used for nearly 12 million interviews worldwide. Competing in the Age of AI Online HBS Executive Education Program

Hirevue video interview camera not working